"Buy Owner" Type Services
These types of services do work, and generally you get what you pay for. Unless a buyer is well learned in the laws, procedures, and regulations for the area, the buyer is not as well represented in this process unless they use their own Real Estate Agent to protect their interests.
Sellers naively think that they're saving money by using these services over an agent. If a seller is well learned in the laws, procedures, and regulation in the area, then perhaps they can save a little money, but the savings are minor, and there is no trained Real Estate Agent to look after the seller's best interests in the transaction. A seller's interests are significant, and there are effective controls to protect those interests in these type services. However, you will be better served, and protected if you seek and retain a qualified real estate agent to work for you in either buying or selling a home (new, used, or investment property).
Every day, financial institutions, and individual/collective investors deal in large volumes of real estate transactions. These persons are no different than you in their goals in buying or selling a home. They want to know a home is properly valued, and evaluated in such a manner as to protect the investment within reasonable boundaries that are prudent for the home to do what it is intended to do. For that reason, financial institutions and investors normally use the very best real estate agents available to represent them in the buying and selling process. Other services simply cannot meet their needs. Your interests should be looked after in the same way. Those interests are based on sound financial decisions. These organizations shop around, just like you should, and find an agent that knows their job and works for them -- every home buyer or seller should do the same thing. They also refuse to do future business with substandard real estate agents and brokers.